Terms of Use

RAAH, provided by [Company Name] (“we”, “us”), helps people who travel the same regular route find each other before the journey. RAAH is a connection platform. It is not a transport service.

RAAH does not book rides, assign drivers or passengers, fix pickup or drop points, decide journey times, collect fares or provide vehicles. Members decide every detail of any journey themselves, in chat, after both have agreed to connect.

• You must be at least [18] years old, or the age of majority where you live, to register.
• You must give a valid email address and keep it under your control.
• You may have one account. You are responsible for everything done through it, so keep your password private.

• Give accurate information about yourself, your gender, your vehicle (if you are a Raahi) and your route.
• Keep your route up to date. Deactivate it when you no longer travel it.
• You choose which places to write on your route. We suggest naming an area or landmark, not your full home address.

• You create one active route with a Going leg and, if you like, a Return leg.
• RAAH shows you leads: members whose route and time are relevant to yours. A lead is a suggestion only.
• A connection is created only when one member sends a request and the other accepts. Either side may send a request.
• Accepting a connection lets two members chat. It is not a booking and does not oblige anyone to travel together.

You agree not to:

• give false, misleading or someone else's information;
• harass, threaten, insult, pressure or discriminate against anyone;
• send spam, advertising or unwanted messages;
• ask for money, personal documents or financial details through RAAH;
• use RAAH for any unlawful purpose or for anything other than finding co-travellers on a regular route;
• try to copy or collect other members' information, or to interfere with the service.

Any journey, meeting point, cost-sharing or other arrangement is made between members, at their own choice and risk. RAAH does not supervise, track or guarantee any journey, any member or any vehicle, and does not check driving licences or vehicle documents. Please read and follow the Safety Guidelines.

• You can block any member and report any member you have been matched or connected with.
• Administrators may review reports. If a report involves a chat, an administrator may read that conversation for the review. Chats are otherwise not read by administrators.
• We may warn, restrict, suspend or permanently block an account that breaks these Terms or puts others at risk.

Connected members can rate each other from 1 to 5 stars and may add a comment. Comments must be fair and respectful. We may hide a comment that is abusive or contains personal details.

You may deactivate your account at any time. We may end or suspend an account as described in section 7. Records needed for safety and legal reasons may be kept as explained in the Privacy Policy.

RAAH is provided “as is”. To the extent the law allows, [Company Name] is not responsible for what members do, for any journey, or for any loss, injury or dispute that happens between members. Nothing in these Terms limits any right you have by law that cannot be limited.

We may update these Terms. If a change is important, we will ask you to accept the new version before you continue to use RAAH.

These Terms are governed by the laws of [country/state]. Questions: [support email address]. Address: [company address].